Privacy Policy

1. Introduction

Pinnacle Global Academy (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines our practices concerning data collection, usage, and protection when you visit our website or interact with our counseling services in Nungambakkam, Chennai.

2. Information We Collect

We collect only the information necessary to fulfill educational consultations and test preparation inquiries, specifically:

• Contact Identifiers: Your full name, mobile telephone number, and email address.
• Educational Profile: Highest qualification achieved, current course of study, and target study level.
• Service Preferences: Examination of interest (IELTS, TOEFL, GMAT, GRE) and preferred study destination countries.
• Mock Test Requests: Preferred test module (Academic or General Training) and communication preference.

We do not request or store sensitive personal documents, passport copies, financial bank accounts, or credit card details through public online inquiry forms.

3. How We Use Your Information

The information submitted through our forms is utilized solely to:

• Respond to your specific consultation request or course inquiry.
• Schedule and verify appointments for the Free IELTS Mock Test.
• Provide academic guidance on university prerequisites and test schedules.
• Maintain internal records for counselor assignment at our Nungambakkam learning center.

4. Data Sharing & Third Parties

We do not sell, rent, lease, or publicly expose student enquiry information to third-party commercial marketing entities. Access to submitted data is strictly restricted to authorized academy counseling personnel.

5. Data Storage and Security

We implement technical safeguards, server-side data sanitization, and administrative controls to protect submitted records against unauthorized access, loss, or alteration.

6. Your Rights

You have the right to request a copy of the information you have submitted to us, or request that your contact details be removed from our follow-up consultation records. You can exercise this right by visiting our Nungambakkam academy or submitting an inquiry via our contact page.